Privacy Policy

Last Updated: June 29, 2026

Welcome to The Sanatan Dharma (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you use our website, mobile application, APIs, and related services.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

1. Scope of This Privacy Policy

This Privacy Policy applies to all services operated under the Sanatan Dharma brand, including:

Our official website.
Our Android mobile application.
Our REST APIs and backend infrastructure.
Our integrated support ticket system.
Our devotional content platform.
Any future services, products, or features provided by Sanatan Dharma.

Our website and mobile application share the same backend infrastructure and content management system. Therefore, this Privacy Policy applies equally to both platforms unless otherwise stated.

2. Information We Collect

Most of our devotional content can be accessed without creating an account. However, depending on how you use our services, we may collect certain information that you voluntarily provide or that is collected automatically.

2.1 Information You Provide Voluntarily

Depending on the feature you use, you may voluntarily provide:

Your name.
Your email address.
Comments submitted on articles or posts.
Support tickets.
Feedback and suggestions.
Bug reports.
Any files or attachments submitted through our support system.

Providing this information is entirely optional and occurs only when you choose to interact with these features.

3. Comments on Articles and Posts

Our website and mobile application allow users to submit comments on articles, devotional content, and other published materials.

When submitting a comment, you may be requested to provide:

Your name.
Your email address.
Your comment.

Your name may be displayed publicly together with your approved comment. Your email address is never displayed publicly and is used only for moderation, spam prevention, security, and administrative purposes.

To maintain a respectful community, all comments may be reviewed before publication. We reserve the right to edit, reject, or remove comments containing spam, abusive language, illegal content, misleading information, hate speech, or content that violates our policies or applicable laws.

4. Support Tickets, Feedback, and Issue Reports

Users may contact us through our integrated support ticket system available on our website and mobile application.

When submitting a support request, feedback, or issue report, we may collect:

Name.
Email address.
Subject.
Message details.
Optional attachments.

We use this information solely to:

Respond to your inquiries.
Provide technical support.
Investigate reported issues.
Improve our services.
Maintain communication regarding your request.

Support requests are processed only by authorized personnel and are never sold or shared for advertising or marketing purposes.

5. Device, Technical, and Location Information

When you access our website or mobile application, certain technical information may be collected automatically to ensure the proper functioning, security, and performance of our services.

This information may include:

Device model and manufacturer.
Operating system and version.
Application version.
Browser type and version.
Language preferences.
IP address.
Anonymous device identifiers.
Crash reports and diagnostic information.
Request timestamps and server logs.

We use this information to improve performance, maintain system security, diagnose technical issues, detect abuse, and ensure the reliability of our services.

6. Location Information for Panchang Services

To provide accurate Panchang information, including sunrise, sunset, Tithi, Nakshatra, Yoga, Karana, Choghadiya, Muhurta, festivals, and other location-specific devotional data, our website and mobile application may use your location.

Depending on the feature you use and the permissions you grant, we may determine your approximate or precise location using one or more of the following:

Your device’s GPS location.
Latitude and longitude coordinates provided by your device.
Your IP address.
The city or location you manually select.

When you grant location permission, we may temporarily process your device’s latitude and longitude coordinates to calculate Panchang information that is specific to your location. These coordinates are used only for providing location-based devotional services and improving your experience.

You may deny or revoke location permission at any time through your device settings. If location access is unavailable, you may manually select your city or location to continue using Panchang-related features.

7. Panchang Accuracy Disclaimer

Our Panchang, Muhurta, festival calendar, sunrise and sunset times, and other astrological information are generated using trusted data sources, established calculation methods, and location-based astronomical calculations.

Although we make every reasonable effort to provide highly reliable information, Panchang calculations may vary slightly depending on factors such as geographical location, latitude and longitude, timezone, daylight saving adjustments (where applicable), calculation methodology, and data providers.

Accordingly, we do not guarantee that every Panchang detail will be completely accurate or free from variations. The information provided through our website and mobile application is intended for informational, educational, and devotional purposes only.

For important religious ceremonies, rituals, marriages, naming ceremonies, temple events, or other significant occasions, users are encouraged to consult a qualified Hindu priest, astrologer, or religious authority before making final decisions.

8. Push Notifications

Our mobile application may use Firebase Cloud Messaging (FCM) to deliver push notifications.

Notifications may include:

Daily Panchang updates.
Festival reminders.
New devotional articles.
Mantras, Chalisa, and Stotram updates.
Important announcements.
Application updates.

Notification services generate a unique device token that is used solely for delivering notifications. This token does not directly identify you as an individual.

You may disable notifications at any time through your device settings.

9. Analytics and Performance Monitoring

We use Google Analytics, Firebase Analytics, Firebase Crashlytics, and similar services to understand how users interact with our website and mobile application.

These services may collect anonymous information such as application usage, visited pages, session duration, device information, crash reports, diagnostic data, and approximate location to help us improve performance, reliability, and user experience.

The information collected through these services is aggregated wherever possible and is not used by us to personally identify individual users.

10. Advertising Services

Our website and mobile application may display advertisements through trusted advertising providers, including Google AdSense and Google AdMob.

These providers may collect information such as cookies, advertising identifiers, IP addresses, device information, and approximate location to:

Display personalized or non-personalized advertisements.
Measure advertising effectiveness.
Prevent advertising fraud.
Improve advertising services.

Advertising providers process this information according to their own privacy policies. We encourage users to review those privacy policies for more information.

11. Security, Rate Limiting, and Abuse Prevention

To protect our website, mobile application, APIs, and users, we implement various security measures, including request validation, rate limiting, fraud detection, and automated abuse prevention systems.

These systems may temporarily process technical information such as IP addresses, device identifiers, browser information, operating system details, request timestamps, and similar technical data to identify suspicious activity and maintain the security, stability, and availability of our services.

This information is processed solely for security and operational purposes and is never sold or used for unrelated marketing activities.

12. Cookies and Similar Technologies

Our website may use cookies, web beacons, and similar technologies to enhance your browsing experience, remember your preferences, improve website functionality, analyze website traffic, and maintain security.

Cookies are small text files stored on your device by your web browser. Some cookies are essential for the proper operation of our website, while others help us understand how visitors interact with our services.

You can configure your browser to refuse or delete cookies. However, doing so may affect the functionality of certain features of our website.

13. Third-Party Services

To provide, operate, and improve our services, we may use trusted third-party service providers. Depending on the features you use, these services may include:

Google Play Services
Firebase Cloud Messaging (FCM)
Firebase Analytics
Firebase Crashlytics
Google Analytics
Google AdMob
Google AdSense
WordPress

These providers may collect and process information in accordance with their own privacy policies. We encourage you to review the privacy policies of these third-party services for additional information about their data handling practices.

14. How We Use Your Information

We use the information we collect for legitimate operational and business purposes, including to:

Provide and maintain our website and mobile application.
Deliver Panchang and location-based devotional services.
Publish and moderate comments.
Respond to support requests and feedback.
Improve website functionality and application performance.
Send push notifications and important announcements.
Analyze usage patterns to improve user experience.
Protect our systems against fraud, abuse, spam, and unauthorized access.
Comply with applicable legal obligations.

15. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share limited information only under the following circumstances:

With trusted service providers who assist in operating our services.
When required by applicable law, legal process, or governmental request.
To protect our legal rights, users, property, or services.
In connection with a merger, acquisition, restructuring, or transfer of assets where permitted by law.

Any third-party service provider receiving information is required to use it only for the purposes for which it was shared and to maintain appropriate safeguards.

16. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements, and maintain the security and integrity of our services.

For example:

Approved comments may remain publicly visible unless removed by us or upon a valid removal request where applicable.
Support tickets may be retained to maintain customer support history.
Security logs may be retained for fraud prevention, troubleshooting, and system monitoring.
Analytics and diagnostic data may be retained in aggregated or anonymized form.

17. Data Security

We implement reasonable administrative, technical, and organizational security measures to protect your information against unauthorized access, disclosure, alteration, misuse, or destruction.

Although we strive to protect your information using industry-standard security practices, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

18. Children’s Privacy

Our services are intended for a general audience and are not specifically directed toward children under the age required by applicable law.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that appropriate action can be taken.

19. External Links

Our website and mobile application may contain links to third-party websites or services for informational purposes.

We are not responsible for the privacy practices, security, or content of those third-party websites. We encourage users to review the privacy policies of any external websites they visit.

20. Intellectual Property

Unless otherwise stated, all content available through our website and mobile application, including articles, Panchang information, devotional content, mantras, stotrams, chalisa, temple information, graphics, logos, images, audio, videos, software, and design elements, is owned by or licensed to Sanatan Dharma and is protected under applicable intellectual property laws.

Unauthorized reproduction, distribution, modification, republication, or commercial use of our content without prior written permission is prohibited.

21. Religious and Informational Content Disclaimer

Sanatan Dharma is dedicated to providing devotional, cultural, educational, and informational content related to Hindu traditions, scriptures, festivals, Panchang, temples, mantras, stotrams, chalisa, and other spiritual topics.

While we strive to provide accurate and reliable information using trusted sources and established calculation methods, certain information—including Panchang calculations, festival dates, Muhurta, sunrise and sunset times, and religious interpretations—may vary based on geographical location, calculation methodology, regional traditions, religious authorities, or data providers.

The information provided through our website and mobile application is intended for general informational and devotional purposes only and should not be considered a substitute for guidance from a qualified Hindu priest, astrologer, or religious scholar when making important religious or ceremonial decisions.

By using our services, you acknowledge that slight variations in devotional or astrological information may occur and accept that such variations do not constitute an error or guarantee of any specific outcome.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When material changes are made, the “Last Updated” date at the top of this Privacy Policy will be revised. Continued use of our website or mobile application after any updates constitutes acceptance of the revised Privacy Policy.

23. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Sanatan Dharma
Website: https://thesanatandharma.in
Email: info@thesanatandharma.in

24. Your Acceptance of This Privacy Policy

By accessing or using our website, mobile application, APIs, or related services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

If you do not agree with any part of this Privacy Policy, please discontinue the use of our services.

Last Updated: June 29, 2026